To our residents, families and community

Thank you for being a member of our Signature family. We appreciate the opportunity to serve you. At Signature, we believe in doing the right thing, and to us, this means being transparent and openly communicating about matters affecting the organization.

This letter is to make you aware that Signature HealthCARE has entered into a settlement agreement with the U.S. Department of Justice and the U.S. Department of Health and Human Services Office of Inspector General to resolve a matter involving therapy services at some of our skilled nursing facilities.

It is important for you to know that this settlement will not impact the quality of care or innovative initiatives provided to our residents. Resident care remains our first priority, and we are dedicated to continuing our mission and vision to revolutionize the Healthcare industry with exemplary resident-centered care and innovative quality of life initiatives.

Signature maintains a robust Corporate Compliance and Internal Audit program. If you ever have questions or concerns about our compliance, please contact Corporate Compliance Officer Betsy Wade at (502) 568-7748 or call the CAREline, which is available 24 hours a day, 7 days a week, 365 days a year at (888) 392-8886 and a member of the compliance team will respond.

We appreciate you being a member of our Signature family and we are eager to continue to serve our residents families.


Joe Steier

President and CEO